Requesting Services from Specialized Providers - FBO Users

FBOs can request specialized services with additional Service Providers available at the FBO. Users can send booking request for these specialized providers through customized reservation checklist items.

    Adding and Sending Booking Requests to additional FBO Service Providers 

Note: Common examples of Additional Specialized Service Provider types include, but are not limited to:

  • Aircraft Detailing / Cleaning
  • Security
  • Customs & Immigration
  • Florist
  • Helicopter 


  1. Request the addition of an Additional Specialized Service Provider by contacting support@flightbridge.com with the service provider details that you're requesting to be added as an option to book with.

  2. Once the additional specialized service provider has been added to FlightBridge along with the associated customized checklist for your FBO account reservations, book the request by selecting the associated checklist item > Book Service



  3. Select the Service Provider from the available listing.



  4. Use the Additional Request Field to enter your request for services from the provider. Add Attachment and/or Standard Note for simple and consistent requests. Select > Send to Provider to notify via email.


  5. The associated checklist status will remain In Progress with an order status of Requested until the Service Provider confirms the email service request.



  6. The associated checklist status will display as Confirmed with an order status of All Confirmed once the Service Provider confirms the email service request.


Continue to the next topic: Sending Reservation Details


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Last updated by Lindsey Bender (admin)

Updated at November 27th, 2023