What's New

For FBOs

• We've launched a new BETA feature, Rental Car Manager, that enables FBOs to manage and share the real-time status of rental car orders. This update enhances transparency, improves communication, and supports better service for clients and providers. Please see our BETA: Manage and Communicate Position Status of Rental Car Orders - FBO Users article for additional information.

For Operators

• Commercial Airline:
  • All change and manage options on the Air Order page have been consolidated in one Manage Your Booking section to improve navigation.
  • The base currency that governs how an unused credit can be applied has been added to all credit displays to improve the ability to determine when it can be used. During the booking process, only credits that qualify for the selected itinerary will now display.
  • Baggage information and fare details specific to Southwest branded fares are now available.

What's Fixed

For Operators

• AOPA pricing display for Hertz main terminal locations was fixed.
• After an FBO is mapped from the Unsent FBO Notifications page, the page will refresh instead of creating a draft notification.
• Commercial Airline:
  • Enhancements were made to the Airline confirmation email when attempting to cancel or void.
  • Travelers' names containing suffixes are now able to pass correctly to the airline.
  • Improvements were made to how order information updates after a ticket has been exchanged outside FlightBridge by the Support team.