Quick Start Guide for Traveler Users - Overview of FlightBridge

Create Events and use the Book Now Buttons to check availability, pricing and book hotel rooms, rental cars and commercial air

Begin by using the Book Now buttons to quickly create ad hoc airline, hotel and rental bookings, or select +Add Event to create an event and add services.

Book Now Hotel

  1. Begin by clicking Book Now Hotel.


  2. Fill out the necessary fields such as Airport or Location, Check-in/Check-out dates, number of rooms. FBO selection is optional. By choosing an FBO you will have access to view any pre-negotiated rates loaded into FlightBridge for that FBO. Click Search to view the results.


  3. Click Begin Booking. Please visit Booking Hotel Rooms - Operator Users for additional information and features about the Hotel Search Listing page.


  4. On the Room Selection Payment screen, select the room and rate, select the guest name and add in a credit card and loyalty information if applicable. You can use the "Special Instructions for Hotel" field to pass a note or request onto the front desk. The "Itinerary Trip Description" field allows you to associate an event name with your booking.


  5. You will be brought back to the Active and Upcoming Trips view were you can find your hotel booking under the event that has been created. To add additional services such as rental car and airline, use the Add Service to select a menu option to continue booking additional services.


Delete

Info - You may reference our Booking Hotel Rooms - Operator Users article for additional information regarding booking and cancelling hotel rooms within FlightBridge.

Book Now Rental Car

  1. Begin by clicking Book Now Rental Car.


  2. Fill out the necessary fields such as Airport, Pickup Date/Time and Return Date/Time. FBO selection is optional. By choosing an FBO you will have access to view any pre-negotiated rates the FBO may have with a specific rental provider. Click Search to view the results. Leave the FBO selection blank/empty if you will be arriving at the commercial terminal and picking the rental up at the counter.


  3. Add a Driver, Loyalty details and click Select Vehicle to view rates and availability. Please visit Booking Rental Cars - Operator Users for additional information and features about the Rental Car Booking page. Select Create Reservation(s) to move onto the next step.


  4. The Rental Car Reservation Confirmation screen will appear. Here you can add an Itinerary Trip Description for your internal reference. Click OK to complete the booking.


  5. You will be brought back to the Active and Upcoming Trips view were you can find your rental car booking under the event that has been created. To add additional services such as hotel and airline, use the Add Service to select a menu option to continue booking additional services.

Delete

Info - You may reference our Booking Rental Cars - Operator Users article for additional information regarding booking, modifying and cancelling rental cars within FlightBridge.

Book Now Airline

  1. Begin by clicking Book Now Airline.


  2. Fill out the necessary fields such as Traveler Name, Departure and Return date (for round trip flights) as well as Origin and Destination Airports. Click Search to view the results.


  3. Click on a flight to book. Please visit Searching for Flights and Completing the Airline Booking for additional information and features about the Flight Results page.


  4. Once you complete the booking process, you will be brought to a confirmation of your airline booking. Click Back to Trips to be brought back to the Active and Upcoming Trips to view your booking under the event that has been created.  To add additional services such as hotel and airline, use the Add Service to select a menu option to continue booking additional services.



Delete

Info - You may reference our Booking Commercial Airline Tickets section within our Help Center for additional information regarding booking, modifying and cancelling commercial airline tickets within FlightBridge.

Add Event

Any services booked with the ad hoc booking buttons will be stored in the trip listing as an event. Events may be created in FlightBridge in advance and then services may be booked on the stored event.

  1. Begin by selecting the +Add Event button.

  2. Fill out the fields in the Event Screen accordingly.


    Enter the event location or select the nearby airport so that FlightBridge may populate service providers from the directory when you are ready to begin booking. If you Search by Airport, you have the option to select an FBO. If you would like to view and book FBO rates for hotels and rentals cars, it is necessary to select an FBO here.
    Add an Event Name. This will help you organize your events and bookings on the main screen.
    Enter your start and end dates as well as times for the entire event - you can adjust your dates and times for each booking as necessary.
    Add attendees - begin to type the traveler's name and then select from the type ahead list in order to ensure that any loyalty information associated with the existing profile will populate automatically for all bookings. If a profile does not exist, you may create a new one here. Multiple attendees may be added to book for all travelers at once.
    Add any additional notes pertinent to your event.
    Save

  3. You will be brought to the Active and Upcoming Trips screen. Expand the Event and click Add service to book services.



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Last updated by Jessica Hannigan (admin)

Updated at September 12th, 2023