This article is for users of the FBO tool. Looking for something else? → Booking Hotel Rooms - Operator Users
Follow the steps in this article to learn how to book hotel rooms.
-
Begin the booking process by selecting
from within the aircraft reservation.
-
Enter the name of the traveler and add more rooms if needed. Once complete, click on Book Room.
- To add an additional traveler select
and begin typing the name of the traveler. - Utilize
to easily select a previously stored Pax or Crew Member. - You can also book multiple rooms under one traveler name by clicking
to copy their name.
- The Hotel Search page shows you general pricing and availability, along with:
- FBO recommended hotels are highlighted yellow
- The green banners indicate a discounted rate is available
- Hotels default to display based on proximity to airport
- Preferred properties (set by an Admin within your company by clicking the
icon) will display at the top of the list every time you search for hotels in this area - Within each hotel listing, select Miles from FBO to generate google map directions from the FBO
- Optional Searching and Filtering features available by:
- Property or Chain Name Note: Return more search results by using a single key word instead of the entire property name in order to avoid filtering out options due to spelling mistakes
- Hotels Near a particular landmark/neighborhood or utilize the
button for a map view of hotels in relation to the airport - Distance up to 50 miles from airport
- Star Rating
- Min/Max Daily Rate
- If No Rooms Available
- use this feature to hide listings that are sold out for the dates you are searching for
- Change the check-in and check-out dates by selecting
at the top right of the screen.
- Review the Hotel listing and select
at the property that best fits the customer’s needs.
Note: FBO pre-negotiated rate will be indicated with green banners and labeled accordingly.
- Review and select the room type from the list. Check
to access AAA, Sr. Citizen, and Military rates. The rate information and cancellation policy will populate on the right hand side.
- Enter the Loyalty Number, Credit Card, Expiration and Name on Card. FlightBridge gives you the ability to save credit cards for later use. You can also select "make preferred credit card" if you want to associated it with the travelers profile.
Note: For all future reservations, saved credit cards are stored in a secure and PCI compliant credit card vault. Once saved, the credit card will only be viewable by Name and last four digits on the card.
- Review the Cancellation Policy and verify the rate totals coincide with your reservation prior to completing booking.
- Select
to confirm and place the hotel booking.
- Once complete, you will be brought back to the booking order screen where you can view the confirmed hotel bookings, and select to go back to the reservation screen.
Note: To view the details of the booking, click on the confirmation number.
- Reservation screen will list bookings as "All Confirmed" with associated green status.
