Manage Approval of Operator Accounts - FBO Users

You can use the Approval Management Feature to review and avoid duplication of an existing FBO Operator Account

The Manage Approval Feature is a smart tool that assists FBOs with maintaining their Operator Accounts. Utilizing this tool will help avoid the duplication of Operator Accounts and will ensure data is accurately reported.

Operator Accounts are listed as  upon creation and will remain in Pending Approval status until the Approval process is completed for the associated Operator Account.


Note: Operator accounts are shared chain-wide when multiple FBOs exist. Approving an Operator account will Approve it for all FBO locations within the FBO chain.

Begin the Approval Process by selecting   which is accessible within each of the below three screens.

  • Aircraft Reservation (Select to open the reservation from the main concierge schedule screen)


  • Operator Account (Setup > Operators > Search by Tail or Operator Name and select the existing Operator Account)


  • Operators Pending Approval Listing (Setup > Operators Pending Approval > Search by Tail or Operator Name and select existing Operator Account)

Note: The Operators Pending Approval Listing is only accessible by FBO users with Admin permissions and is utilized to easily access all existing Operator accounts that are in need of Approval.


Once within the Operator Management Screen, review the below three sections to help determine how to proceed with the approval options available at the top of the screen.



Once the above sections have been reviewed, select one of the three Management options that best fits the action needed for the Operator Account being managed.




Merging Accounts


If the current Operator Account needs to be Merged with one of the suggested operators listed, utilize the icon to proceed to the "Confirm Merge Operator" screen.




If the current Operator Account needs to be Merged with a different Operator Account and was not listed in the suggested operator list, utilize the Search for another Operator entry field to locate the alternate Operator Account, and select  to proceed to the Confirm Merge Screen



Carefully Review the the details listed on the Confirm Merge Operator Screen, and select   to confirm and finalize the Merge of selected Operator Accounts.





Was this article helpful?

Last updated by Lindsey Bender (admin)

Updated at September 25th, 2023