TotalFBO Integration - FBO Users

FBOs using TotalFBO Software can activate the integration with FlightBridge

FBOs that have an active subscription to TotalFBO will be able to utilize the FlightBridge/TotalFBO integration at no cost. 

How the integration works….

  • Receive automatic updates from FlightBridge reservations into TotalFBO
  • FlightBridge flows all newly created and/or newly updated reservations into your TotalFBO Concierge Super Screen,once the integration is turned on.  
  • TotalFBO will display a purple airplane icon  next to the associated FlightBridge Reservation within the Concierge Super Screen
  • Reservation A/c Details that flow from FlightBridge to TotalFBO
    • Operator Name (Note: When FlightBridge Operator Name flows over, TotalFBO user must retype Tail number in TotalFBO and the selection Operator Account screen will appear for the TotalFBO user to select the Operator Account).
    • Tail Number
    • A/c Type
    • Arrival Date and Time
    • Departure Date and Time
    • Contact Person and Phone Number
    • Manifest - Unknown
    • Pax Count
  • Reservation checklist/service items that flow from FlightBridge into TotalFBO upon “Completed” or “Confirmed” status in FlightBridge.
    • Hotel (with notes)  
    • Catering (with notes)
    • Car Rental (with notes)
    • Limo (with notes)
    • Fuel (with notes)
    • Hangar (with notes)
    • GPU (with notes)
    • Dishes (with notes)
    • Linens (with notes)
    • Water (with notes)
    • Lav (with notes)

  • Reservation cancellation and booking cancellations flow from FlightBridge into TotalFBO

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Activation and Support

To activate the FlightBridge/TotalFBO integration, please contact FlightBridge Support to request the credentials needed for activation within TotalFBO.

For technical support within TotalFBO, please contact by email at fbosoftwaresupport@campsoftwareinc.com or via phone 1-844-286-5992 option 2

Once credentials have been provided by FlightBridge, please follow the below steps within TotalFBO to complete the activation process.

The first step is to find the Batch Schedule and set it up. This is done at Utilities> Customization>Update Batch Schedule. To schedule a new batch operation , click the Insert button, then select FlightBridge Sync from the drop down window. Once the FlightBridge Sync has been selected, Tab 2 should appear at the top of the window. You can name the operation (FlightBridge Batch) and then fill in the other windows that will tell the batch program when to run and how often. 

If the batch program is going to run indefinitely, there is no need to put an End Date or End Time. 

The next step is to enter the credentials (provided by FlightBridge) on Tab 2 so that TotalFBO can communicate with FlightBridge. Once credentials have been entered, please use the “Test Connect” button to test if the connection was successful.

Once tabs 1 and 2 have been filled in correctly, the last step is to start the Batch Schedule and let it run. In the TotalFBO Home Directory, locate the file labeled TFBOBatch.exe. Double click on this file to then select the database for the FlightBridge information to be imported. This Batch Schedule should run on a machine that is not already running TotalFBO, preferably the batch program should run on the server. 


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Last updated by Lindsey Bender (admin)

Updated at August 7th, 2024