Store Credit Card to Crew Profile

Add a credit card and store it to a crew profile to auto populate when booking hotel and airline

Users can add credit cards in FlightBridge and store them for selection on future hotel and airline bookings. Credit cards may also be stored in a traveler profile (crew or pax) in order for it to auto populate each time a user books hotel or airline for the traveler.

Delete

Info: Credit cards are stored in a secure vault separate from the FlightBridge database to maintain security.  Only the last 4 digits of the card number are visible after the card is stored and it cannot be retrieved by other users on the account, including administrators.

Add the credit card at the time of booking

  1. Credit Card information can be entered on the room selection and payment page during hotel booking. Enter the card number, name and expiration date. "Save this credit card for later use" will be selected by default, check the "Make preferred credit card for Traveler Name" box to store the card to the profile to auto populate on future bookings for this traveler.

  2. Credit card information may also be entered on the review and pay page during airline booking. Enter the card number, name and expiration date. "Save this credit card for later use" will be selected by default, check the "Make preferred credit card for Traveler Name" box to store the card to the profile to auto populate on future bookings for this traveler.

Add the credit card from the setup menu

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Info: Administrators may add credit cards to any traveler profile and they will auto populate for any user with "All User's Credit Cards" permissions.  Crew members with user access may add their own credit cards under the setup menu.

  1. From the menu bar, select Setup > Credit Cards.  If your card is already stored, skip to number 3.


  2. In the manage cards screen, select +Add new credit card, then enter the card number, expiration date and name and click Save to store the card to the vault.


  3. From the menu bar, select Setup > Traveler Profiles.


  4. Use the search field to find the crew profile and click to open.


  5. Select the Traveler Preferences tab.


  6. Click Select Card, then click on the card you wish to store to the profile, then click Save.


Add the credit card from the traveler profile

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Info: Users who are linked to their traveler profile can add a new credit card and set one as their primary card directly from the Traveler Preferences tab of their traveler profile.

  1. From the menu bar, select Setup > My Account.


  2. Select the Traveler Preferences tab.

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Alert: If you only see the General tab, this indicates your User Profile is not linked with your Traveler Profile. Please contact your company administrator or FlightBridge Support for assistance with linking.

  1. In the Preferred Credit Card section, you can choose Enter New Card.

  2. Enter the credit card information and choose whether or not to make this new card the preferred credit card to be associated with the traveler profile. If you do not select "Make preferred credit card", the card will simply be saved to the list of credit cards for this traveler. Click Save once finished.

  3. Click Save at the bottom right to save the changes.

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Last updated by Monica Kacperczyk (admin)

Updated at April 7th, 2023