Booking Rental Cars - Pilot Users

Easily book rental cars for crew members and passengers

This article is for users of the Pilot solution. Looking for something else? → Booking Rental Cars - Operator Users

Follow the steps in this article to learn how to book rental cars. 

  1. Begin the booking process by selecting  from within the aircraft reservation.


  2.  The rental provider will default to the FBO's preferred provider. Utilize the drop down list to select a different rental provider.



  3. The pickup date/time and return date/time will default to match your scheduled reservation. However, it can be manually updated if the date/times differ from the scheduled arrival/departure.


  4. If the FBO has a stored Rate Code, it will automatically default to being selected.

Note: If you have your own rate code to be applied, uncheck the FBO rate code box to utilize the Operator Rate Code field.

  1. Select Return to a different location if the Driver is in need of a one-way booking. A screen will pop up prompting you to enter the Airport for selection of the return location.

  2. Enter Driver Name and associated Loyalty Number in the fields provided. FlightBridge will store the driver's Hertz Gold, Avis Wizard or Enterprise/National Emerald numbers for future bookings.

  • To add an additional rental, select  and begin typing the name of the driver.
  • Book multiple rentals under one Driver name by clicking  to copy their name.
  • Utilize  to optionally set driver contact and driver’s license information.
  • Select  to set the driver's name registered with their loyalty account.
  • Utilize the Options drop down listing to select special options for the rental.


  1. Click to see a listing of available vehicle types and rates for you to select the one that best fits your needs. 

  2. Select  to review and verify Rental Type and Pricing details.
    Select OK to complete and place the rental car booking.


  3. Once complete, you will be brought back to the booking order screen where you can view the confirmed rental booking, and select to go back to the reservation screen.


Note: To view the details of the booking, click on the confirmation number.

  1. Your confirmed reservation will show on the list of services on your arrival notification to the FBO.


Continue to the next topic: FlightBridge Support →

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Last updated by Jessica Hannigan (admin)

Updated at June 7th, 2021